Communication
1.Broadcast
-E-mail newsletter -FAQ -Content update notifications -Users able to receive news about the product latest styles, seasonal updates, store openings, gift solutions and services.
2.Interactive
-E-commerce dialogue such as trade e-mail message which regarding to order status/tracking, returns -Customer service through email, by phone, by fax or write to their Customer Service Center
- User input which includes user feedback to the site
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